RICE383 Layanan – 24/7 Support Live Chat & Solusi Cepat Semua Masalah!
RICE383 Layanan – 24/7 Support Live Chat & Solusi Cepat Semua Masalah!
Rp. 77.777,-
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Trade-In
Explore the devices to learn more.
Trade-in your device in 3 easy steps!
Please contact us at [email protected] if you have other enquiries. Trade-in program is provided by "Carousell".
Frequently Asked Questions
What do I need to bring along?
You will be required to bring your charger and cable for laptops.
What if I do not like the value after
assessment?
You can choose to not accept the trade-in value, but the value shown is final.
Can multiple devices be traded in during the
same transaction?
Unfortunately, only one device can be traded in per transaction.
Do I get to keep the memory card from the
trade-in devices?
We recommend that you remove and keep all your memory cards before you trade-in a device
Would I be able to get back my old device
back after the trade-in?
You would not be able to retrieve your old device as all trade-ins are final. Prior to trading in your device, we recommend backing up all your important content such as contacts, photos, videos, etc.
Can I trade-in my device if it does not
work?
We would not be able to assess your device if we are unable to power on your device.
What if my device is not found in the
trade-in device list?
You can head down to our stores to get your device assessed by our iStudio Experts to check if it is accepted.
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Terms and Conditions
- Customer affirms that s/he is at least legally 18 years of age.
- "Customer" means the undersigned that is the owner of the Product or has been authorised by the owner of the Product to make decisions on the Product.
- The Trade-in programme is provided to iStudio customers by Laku6 as a third party company. Apple is not a party in the transaction.
- Laku6 and iStudio reserve the right to refuse, cancel, or limit the programme for any reason and may change these terms and conditions at any time without prior notice.
- The Programme is provided for lawful purposes only, to the extent permitted by law, Customer agrees to indemnify iStudio, Laku6, its affiliate and any of its directors, officers, employees, affiliates, subsidiaries or agents from and against claims brought against any of them arising from Customer's breach of terms and conditions of the Programme.
- iStudio trade-in programme is only available at all iStudio stores (excluding Airport Terminal Stores)
- Total trade-in value is not transferable.
- iStudio reserves the right to refuse any customer's eligibility at any time in its discretion in the even of such customer's breach or suspected breach of any of the terms and conditions herein without prior notification or any liability to such customer whatsoever.
- iStudio reserves the right to vary any term or condition. iStudio will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail letters, iStudio website, or such other forms as iStudio deems appropriate) of such changes.
- This iStudio Trade-in programme is limited to one (1) device per eligible trade-in.
Why Shop Online
-
Click & Collect
Check the stocks availability, order on the way and simply pick-up when you reach.
-
Local Delivery
Enjoy complimentary delivery for orders with a minimum spend of $250.
Kalau ada satu hal yang paling sering bikin user kesal, itu bukan sistemnya. Tapi support yang susah dihubungi. Saat butuh bantuan, respon lama itu rasanya lebih nyebelin daripada masalahnya sendiri. Di sini, RICE383 Layanan fokus ke satu hal penting: respon cepat yang benar-benar terasa.
Begitu kamu buka live chat, kamu langsung terhubung tanpa harus nunggu lama. Sistem mengarahkan kamu ke tim support yang siap bantu, bukan sekadar bot yang muter-muter di pertanyaan yang sama. Ini penting, karena banyak masalah butuh jawaban jelas, bukan template.
Tim support juga nggak cuma jawab cepat, tapi langsung ke inti. Mereka memahami pertanyaan dan kasih solusi yang bisa langsung kamu pakai. Jadi kamu nggak perlu bolak-balik nanya hal yang sama atau jelasin ulang dari awal.
Layanan 24/7 berarti kamu bisa akses kapan aja. Mau pagi, malam, atau jam random sekalipun, tim tetap standby. Buat Gen Z yang aktif di waktu fleksibel, ini jelas jadi keunggulan. Kamu nggak harus nunggu “jam kerja” buat dapet bantuan.
Selain itu, alur komunikasi dibuat simpel. Kamu tinggal jelasin masalah, dan tim langsung bantu arahkan langkah berikutnya. Nggak ada proses berlapis yang bikin kamu makin bingung.
Dari sisi pengalaman, ini bukan cuma soal cepat, tapi juga soal nyaman. Kamu merasa didengar, bukan diabaikan. Itu yang bikin user betah dan percaya sama platform.
Kalau kamu pernah ngalamin support yang lemot dan muter-muter, kamu bakal langsung ngerasain bedanya di sini. Semua di buat supaya masalah cepat selesai tanpa drama.
Intinya jelas: kalau bantuan bisa datang tepat waktu dan langsung nyelesain masalah, pengalaman kamu otomatis jadi jauh lebih enak.
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